Our Zero Lead Auction Guarantee
Unlike conventional home services directories, FoundationRepairUS does not sell, trade, rent, or auction homeowner contact details. Traditional lead generation websites monetize by distributing a single homeowner inquiry to four to six competing contractors, triggering aggressive telemarketing campaigns. When you interact with our website or request contractor dispatch, your information is handled with complete confidentiality and is never broadcast across lead networks.
Scope and Commitment
This Privacy Policy governs all pages, interactive calculation engines, diagnostic tools, and dispatch services provided on FoundationRepairUS.com ("Website", "we", "us", or "our"). We are committed to transparency regarding the minimal information we collect, why we collect it, and the strict boundaries governing its use.
Un-Gated Calculation Tools & Anonymous Usage
All 25 calculation engines across FoundationRepairUS operate 100% un-gated. You may calculate material takeoffs, structural pier spacings, frost depths, and fair market repair bids without registering an account, providing an email address, or submitting a phone number. Calculation inputs (such as home square footage, foundation type, or measured crack dimensions) are processed locally on your client browser and are not tied to your identity.
Information We Collect
We collect personal information only when you explicitly and voluntarily submit it through our dispatch forms, contact forms, or direct phone communications:
- Contact Identifiers: Name, email address, telephone number, and physical property address or ZIP code submitted when requesting an on-site structural evaluation.
- Structural Inquiry Details: Observed symptoms, foundation archetype, architectural blueprints, or specific engineering questions provided in communication fields.
- Technical Usage Data: Standard server logs, approximate geographic location (at state or municipal level), browser type, referring URL, and page interaction metrics collected via privacy-focused analytics.
How We Use Collected Information
Information submitted voluntarily is used strictly for the following operational purposes:
- Direct 1-to-1 Contractor Dispatch: Connecting you directly with a single, verified local contractor licensed and insured in your municipal jurisdiction when you request an on-site estimate.
- Inquiry Fulfillment: Responding to peer review feedback, building code inquiries, and customer support questions.
- Platform Security: Detecting and mitigating malicious traffic, automated scrapers, and denial-of-service attempts.
Cookies & Tracking Technologies
We use minimal cookies and local browser storage strictly necessary for website navigation, user preference retention (such as state selector defaults), and aggregate diagnostic analytics. We do not employ third-party ad retargeting pixels, social media tracker beacons, or behavioral tracking across external websites. You may disable cookies in your browser settings at any time without impacting calculator functionality.
California Consumer Privacy Rights (CCPA & CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide specific statutory rights regarding personal information:
Right to Know & Access
You have the right to request disclosure of the specific pieces of personal information we have collected about you over the preceding 12 months.
Right to Deletion
You have the right to request deletion of any personal information collected from you, subject to legal compliance exceptions.
Right to Opt-Out of Sale
We do not sell personal information. We do not participate in commercial data broker exchanges or behavioral marketing networks.
Right to Non-Discrimination
We will never deny services, charge differential rates, or degrade calculator performance if you exercise your privacy rights.
Data Security & Retention Standards
All communication across FoundationRepairUS is protected by 256-bit TLS/SSL encryption in transit. Volunteer contact submissions are stored in secure, access-controlled environments and retained only as long as necessary to complete contractor dispatch or address your inquiry, after which records are purged according to data minimization protocols.
Contact Our Data Privacy Officer
To exercise your CCPA rights, request data deletion, or submit questions regarding our privacy practices, please contact our compliance desk:
FoundationRepairUS Compliance Desk
Email: dispatch@foundationrepairus.com
Subject: "Data Privacy Inquiry / CCPA Request"